Ecwid storefronts on Facebook are not available at the moment. If you open any Ecwid store on Facebook page you may see an error message:
"Sorry, this content isn't available right now"
Our engineers are investigating this issue at this moment. We will be posting updates here.
No worries about Ecwid: all your store data is with us, absolutely intact. If you run an online store on a website, just forward your customers there.
For those who run Ecwid on Facebook only: use your Starter site link for now.
Starter site is a responsive, mobile friendly Ecwid storefront which includes all Ecwid widgets so that your customers are able to get the best possible experience shopping in your store on any device at any time, even if Facebook is temporarily down.
How to locate your starter site: Go to Ecwid control panel > Settings > General > Starter site
If we can be of any help, please feel free to reach us out
Please accept our sincere apologies for this problem. Resolving it is our highest priority.