Ecwid status
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Ecwid storefronts and Ecwid admin panels are slowly loading for 40% users
Incident
Report for Ecwid
Resolved
Our engineers have fixed the issue with slow loading. All Ecwid Storefronts and Control Panels are loading normally now.
All your data will be kept intact and safe. Please, accept our apologies for this issue.
All your data will be kept intact and safe. Please, accept our apologies for this issue.
Monitoring
Our engineers found the reason for the slow loading and have implemented a fix — all Ecwid Storefronts and Control Panels are loading normally now.
We are continuing to monitor the results and sincerely apologize for the downtime.
We are continuing to monitor the results and sincerely apologize for the downtime.
Update
We are continuing to investigate the issue with the slow loading of some Ecwid Storefronts and Control Panels.
No ETA is available for a resolution at this time. We will provide an update as soon as we have new information.
No ETA is available for a resolution at this time. We will provide an update as soon as we have new information.
Investigating
Ecwid is having troubles with one of the servers: storefronts and control panels are slowly loading for 40% users. Our engineers are currently investigating the issue.
All your data will be kept intact and safe. Please, accept our apologies for this downtime. We will be publishing updates here.
All your data will be kept intact and safe. Please, accept our apologies for this downtime. We will be publishing updates here.
This incident affected: Storefront and Admin.
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