Ecwid status

We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com

Service is unreachable for 2.7% of users
Incident Report for Ecwid
Resolved
We have restored the service, all Ecwid stores are now up and running. All data (products, orders, store settings etc) is safe.

We’re sorry for this trouble.
Posted Jul 19, 2016 - 21:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2016 - 21:00 UTC
Investigating
Ecwid is having troubles with the servers: about 2.7% of the storefronts and control panels are not loading or may be loading slowly. Our engineers are already fixing the services.

All your data will be kept intact and safe. Please, accept our apologies for this downtime. We will be publishing updates here.
Posted Jul 19, 2016 - 20:34 UTC