27% of Ecwid control panels and storefronts are not loading:
You may see the 'We are having technical issues' error in your control panel. And your customers can not access your store.
We are urgently working on a fix.
All your data (products, orders, customer details, store settings, etc) is safe and intact. The control panels and storefronts will be up and running once we fix the problem.
We are very sorry for this downtime. We’ll be posting updates regularly.
If you have any questions, you can email our Support team at firstname.lastname@example.org
, or start Pre-Sales Chat: click on the chat icon on our site https://www.ecwid.com/