Ecwid Status

All Systems Operational

Storefront Operational

Checkout Operational

Admin Operational

API Operational

Third-party services Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

Orders and products are missing in some stores

Resolved - This incident has been resolved.
Oct 22, 13:01 UTC

Update - We are continuing to monitor for any further issues.
Oct 22, 12:25 UTC

Update - All store orders and products added before the incident are restored. Now, only products added during the incident can be missing from the admin. We are working on restoring them, too.
Oct 22, 11:51 UTC

Update - The fix is still being applied. Some stores still may be experiencing the issue, and we expect it to be fixed soon.
Oct 22, 10:13 UTC

Monitoring - A fix has been implemented and is being applied to the stores.
Oct 22, 09:43 UTC

Identified - We identified the issue and are working on the urgent fix.
Oct 22, 08:50 UTC

Update - We are continuing to investigate the issue.
Oct 22, 08:35 UTC

Update - We are continuing to investigate this issue.
Oct 22, 07:57 UTC

Investigating - In some of the stores products and orders might be missing. Your data is intact and we're already working on bringing back store data as soon as possible. The stores will be operating normally as soon as the issue is fixed, we're sorry for the issue.

If you have any questions, you can email our Support team at support@ecwid.com.
Oct 22, 07:56 UTC

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Ecwid status

All Systems Operational

Past Incidents