Our developers have fixed the issue and all product catalogs load as normal now in Ecwid Dashboards.
All the data (products, orders, your store settings, etc) are safe and intact. The Ecwid stores continue functioning as usual.
We'd like to apologize for the temporary difficulties caused by this issue.
Feb 14, 21:55 UTC
Our developers have identified the cause of the issue, and we are rolling out a fix. ETA is 2 hours.
We'll keep you posted.
Feb 14, 19:14 UTC
Users with large catalogs (with more than 100 products) may experience issues accessing their catalog pages in Ecwid dashboards — they are loading slowly or don't load at all. Other areas of the dashboard can be opened without a problem.
Our developers are already aware of the issue, we are looking into it now.
Don't worry — your store and product data is safe. We'll be posting updates here.
Feb 14, 18:17 UTC