The problem has been resolved. All your Ecwid data is intact and everything is back to normal.
Apr 19, 02:37 UTC
Our development team has found the source of this issue and implemented a fix. The storefront performance is improving right now.
We are still closely monitoring the results.
Apr 18, 21:54 UTC
At the moment Ecwid storefronts are sporadically not available for the users. Our development team has found the source of this issue and is in the process of restoring the service.
Estimated time of completing the restoration is 25 minutes.
Please accept our sincere apologies. All your store data will be kept intact and we will be posting updates here.
Apr 18, 21:09 UTC