All Systems Operational
Storefront   Operational
Checkout   Operational
Control Panel   Operational
API   Operational
Help Center   Operational
Billing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - Our developers have fixed the issue and all product catalogs load as normal now in Ecwid Dashboards.

All the data (products, orders, your store settings, etc) are safe and intact. The Ecwid stores continue functioning as usual.

We'd like to apologize for the temporary difficulties caused by this issue.
Feb 14, 21:55 UTC
Identified - Our developers have identified the cause of the issue, and we are rolling out a fix. ETA is 2 hours.

We'll keep you posted.
Feb 14, 19:14 UTC
Investigating - Users with large catalogs (with more than 100 products) may experience issues accessing their catalog pages in Ecwid dashboards — they are loading slowly or don't load at all. Other areas of the dashboard can be opened without a problem.

Our developers are already aware of the issue, we are looking into it now.

Don't worry — your store and product data is safe. We'll be posting updates here.
Feb 14, 18:17 UTC
Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.