Ecwid Status

All Systems Operational

Storefront Operational

Checkout Operational

Control Panel Operational

API Operational

Help Center Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

Product images are not uploading

Resolved - Our developers have fixed the issue – the images are uploading fine for all users.

We are sorry for this trouble. All store data is intact.
May 16, 15:12 UTC

Investigating - At the moment all of the customers are having a problem with uploading product images (main image and gallery).

On attempt to upload product or gallery images in Ecwid control panel there is an error "Sorry, the image cannot be uploaded. Please contact our customer support team for assistance."

Our engineers are working on the fix right now.

All your store data is safe and intact.

Please accept our apologies for this issue. We will be posting updates here.
May 16, 15:02 UTC

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.