Ecwid status

We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com

All Systems Operational
Storefront Operational
Checkout Operational
Admin Operational
API Operational
Third-party services Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2023
Resolved - Currently, all the storefronts and control panels works normally. Your customers can place orders. All your store data is safe and intact.
Mar 23, 11:52 UTC
Monitoring - We have found the reason and applied a fix. Now we are monitoring the results. Your storefronts and control panels should load normally.
Mar 23, 11:36 UTC
Update - We are still looking into this, next update is in 15 minutes.
Mar 23, 11:19 UTC
Update - We are continuing to investigate this issue.
Mar 23, 10:56 UTC
Investigating - Some Ecwid control panels and storefronts are not loading or are loading slowly:
You may see the 'We are having technical issues' error in your control panel.

We are urgently working on a fix.

All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.

Sorry for the downtime, next update is in 15 minutes.

If you have any questions, you can email our Support team at support@ecwid.com, or start Pre-Sales Chat: click on the chat icon on our site https://www.ecwid.com/ ( Screenshot)

Mar 23, 10:54 UTC
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.