Ecwid Status

All Systems Operational

Storefront Operational

Checkout Operational

Admin Operational

API Operational

Third-party services Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 23, 2025

No incidents reported today.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

Ecwid storefronts show product changes with delay

Resolved - This incident has been resolved.
Jan 15, 05:07 UTC

Update - We are continuing to work on a fix for this issue.
Jan 15, 02:49 UTC

Update - We are continuing to work on a fix for this issue.
Jan 14, 23:52 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 14, 21:44 UTC

Investigating - Ecwid storefronts may reflect product changes with a delay. When you assign a product to a category in the backend this change can reflect on the live site not momentarily.

Issue may affect 22% of store owners.
We are working on the fix urgently.

All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts will be operating normally as soon as the issue is fixed.

We are sorry this is affecting your normal workflow. The next update is in one hour.

If you have any questions you can reach our Support team via email at support@ecwid.com. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat ( Screenshot ).
Jan 14, 20:44 UTC

Jan 14, 2025

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Ecwid status