Ecwid status
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Issue with the Authorize.net Accept Hosted payment method (‘null’ error)
Incident
Report for Ecwid
Resolved
The issue has been resolved. All Authorize.net payment methods are processed as normal.
We contacted the Authorize.net team to investigate the source of the issue.
We contacted the Authorize.net team to investigate the source of the issue.
Monitoring
As of now, the ‘Authorize.net: error: null’ doesn’t appear in Ecwid stores. All payments with Authorize.net Accept Hosted method should work correctly.
We will continue to monitor this issue and keep you updated here.
We will continue to monitor this issue and keep you updated here.
Investigating
This status affects those who use the Authorize.net Accept Hosted payment method in Ecwid stores.
At the moment the Authorize.net Accept Hosted might show the ‘Authorize.net: error: null’ at the checkout (screenshot: https://d.pr/free/i/xPQLVN).
We’re on this issue. We’ll keep you updated here.
Please accept our sincere apologies for this!
Note: the issue does not anyhow affect the store data (orders, products, customers, etc.). All your store data is safe and intact.
At the moment the Authorize.net Accept Hosted might show the ‘Authorize.net: error: null’ at the checkout (screenshot: https://d.pr/free/i/xPQLVN).
We’re on this issue. We’ll keep you updated here.
Please accept our sincere apologies for this!
Note: the issue does not anyhow affect the store data (orders, products, customers, etc.). All your store data is safe and intact.
This incident affected: Checkout.
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