Ecwid status

We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com

Ecwid storefronts and control panels are not available to 15% of users
Incident Report for Ecwid
Resolved
All the servers are restored. Ecwid storefronts and Control Panels are up and running. All the data (products, orders, your store settings, etc) is intact. The Ecwid stores continue functioning as usual.

We'd like to apologize for the temporary difficulties caused by this downtime.
Posted Sep 13, 2018 - 13:24 UTC
Investigating
At the moment 15% of Ecwid storefronts are not available. Our development team is searching for the source of this issue and is in the process of restoring the service.

Please accept our sincere apologies. All your store data will be kept intact.

We will be posting updates here.
Posted Sep 13, 2018 - 12:55 UTC
This incident affected: Storefront and Admin.