We experienced an issue that's related to the email notifications such as order notifications, admin notifications as well as the sign-in by link ones.
The problem with notifications happened today (Jun 8, 2020) from 01:23:00 UTC to 4:54:00 UTC. It affected some of the stores that are mostly located in Australia. As a result, store owners and customers did not receive the email notifications.
At the moment, we're in the process of resending the order notifications to the store owners and their customers. It might happen so that you receive order notifications twice.
We are sorry about the happened problem.
If you have any questions you can reach our Support team via email at email@example.com
. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat (screenshot https://ecwid.d.pr/36d9nh