We are experiencing an issue with one of the servers — Ecwid Dashboards load slowly or don't load at all for some US store owners. You may see 'We are having technical issues' error.
We are urgently looking into the issue.
All your data (products, orders, customer details, store settings, etc) is safe and intact. Ecwid Dashboards will be up when the issue is fixed.
We are sorry for this downtime. The approximate time of when the issue is resolved is in 30 minutes. The next update is in 15 minutes.
If you have any questions you can reach our Support team via email at firstname.lastname@example.org
. Premium users can contact us via Live Chat from Ecwid Dashboard
> Get Help > Open Live Chat ( Screenshot