We've detected issues with Brasil Correios Shipping Rates.
We receive "An error occurred while communicating with the shipping service. Please try again later." Customers see that as "Sorry, we don't ship to this location" during the checkout.
The issue affects only stores using Brasil Correios Automatic Shipping Rates. We've contacted Brasil Correios to get more details on such behavior. We apologize for the issue that occurred.
Meanwhile, we suggest configuring an alternative shipping method in your store. Just in case here're the instructions: https://support.ecwid.com/hc/en-us/articles/207100479-Choosing-the-right-shipping-strategy-for-your-store
If you have any questions, you can email our Support team at email@example.com
, or start Pre-Sales Chat: click on the chat icon on our site https://www.ecwid.com/
Next update will be posted in 30 min