We have restored the service, all Ecwid stores are now up and running. We continue investigating this incident to find out what led to such a problem.
Posted Sep 09, 2022 - 19:30 UTC
We have managed to detect the cause of the downtime and are working on a fix right now.
Posted Sep 09, 2022 - 16:38 UTC
One of our servers is having problems since 2022.09.09, 15:00 UTC. This causes around 21.5% of storefronts. You may see a constantly spinning wheel if you're in this coverage. We are working on restoring the service. All your data and store settings will be intact. We are sorry for this downtime. Next update in 30 minutes.