Ecwid control panels and storefronts are not loading or are loading slowly for some users. You may see the 'We are having technical issues' error in your control panel, and your customers cannot access your store with "This page isn’t working" error.
We are urgently working on a fix.
All your data (products, orders, customer details, store settings, etc.) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.
We are very sorry for this downtime. We'll be posting updates here.
If you have any questions, you can email our Support team at email@example.com
, or start a chat at ecwid.com or in the mobile app.