Ecwid status
We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com
Ecwid dashboards and storefronts are unavailable
Incident
Report for Ecwid
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
Our developers have released a fix, and we are monitoring the results.
Investigating
Ecwid control panels and storefronts experience loading issues at the moment: you may see the 'We are having technical issues' error in your control panel as well as on the storefront. The issue affects Russian users mostly.
We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.
We are very sorry for this downtime. We’ll be posting updates here.
If you have any questions, you can email our Support team at support@ecwid.com.
We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.
We are very sorry for this downtime. We’ll be posting updates here.
If you have any questions, you can email our Support team at support@ecwid.com.
This incident affected: Admin.
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