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European stores only: some email notifications are not being delivered to customers and store owners
Some New Order Placed notifications, Order Confirmations, copies of customers Orders confirmation emails, and ‘Files ready for download’ emails are not being sent to store owners and customers in Ecwid stores located in Europe.
We are urgently working on fixing the issue. We will give you the next update here in 1 hour.
All store data is intact. You can download the Ecwid app on mobile devices to receive notifications about new orders or check new orders in Ecwid Admin > My Sales > Orders.