27% of Ecwid control panels and storefronts are not loading or are loading slowly:
You may see the 'We are having technical issues' error in your control panel.
And your customers can not access your store.
We are urgently working on a fix.
All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.
We are very sorry for this downtime. The approximate time of when the issue is resolved is in 15 minutes. We’ll be posting updates here.
If you have any questions, you can email our Support team at email@example.com
, or start Pre-Sales Chat: click on the chat icon on our site https://www.ecwid.com/