Ecwid users are not able to login to the Ecwid Control Panels
Incident Report for Ecwid
Resolved
This incident has been resolved.
Posted 19 days ago. Oct 01, 2019 - 07:02 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted 19 days ago. Oct 01, 2019 - 06:39 UTC
Investigating
When you log in to the Ecwid Control Panel at my.ecwid.com with Google or Facebook, you can see HTTP Error 500.
NOTE: You are still able to login to your Ecwid dashboard at https://my.ecwid.com by typing in your login and password. You can also manage your store via our mobile apps on iOS or Android.

We are urgently working on a fix.

All your data (products, orders, customer details, store settings, etc) is safe and intact.

We are very sorry for this downtime.
Posted 19 days ago. Oct 01, 2019 - 05:17 UTC
This incident affected: Control Panel.