Ecwid status

We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com

Ecwid Dashboard/Stores are loading slowly
Incident Report for Ecwid
Resolved
This incident has been resolved.
Posted Mar 27, 2020 - 20:05 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 27, 2020 - 18:30 UTC
Investigating
We are experiencing an issue with one of the servers — Ecwid Dashboards and stores may load slowly.

We are urgently looking into the issue.

All your data (products, orders, customer details, store settings, etc) is safe and intact.

We are sorry for this trouble.

If you have any questions you can reach our Support team via email at support@ecwid.com.
Posted Mar 27, 2020 - 17:25 UTC
This incident affected: Storefront and Admin.