Some of Ecwid control panels are not loading or are loading slowly:
You may see the '502 Bad Gateway' error message when trying to open your control panel.
We are urgently working on a fix.
The storefronts themselves are loading without issues and customers can access the stores and place orders.
All your data (products, orders, customer details, store settings, etc) is safe and intact. The control panels will be up and running once we fix the problem.
We are very sorry for this downtime. We’ll be posting updates here every 20 minutes.
If you have any questions, you can email our Support team at firstname.lastname@example.org