Ecwid status

We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com

Customers may not receive notifications

Incident Report for Ecwid

Resolved

The incident has been resolved.
All the emails should reach the recipients as usual.
Posted Feb 11, 2021 - 23:29 UTC

Identified

Customers who placed orders in the Ecwid stores may not receive the order notifications and Sign-in notifications to their emails.
The cause of the issue is identified and we're continuing to work on the fix.

We are sorry for this problem.
We will post updates here.
Posted Feb 11, 2021 - 20:06 UTC