Issues with Ecwid support chats
Incident Report for Ecwid
This incident has been resolved.
Posted May 18, 2020 - 16:44 UTC
At the moment we experience issues with our support chats: some users may not be able to reach our agents and some messages are very slow to load and go through. We are already working on it, we'll be posting updates here.

If you need urgent assistance please email us at, we will get back to you shortly.
Posted May 18, 2020 - 16:03 UTC