All Systems Operational
Storefront Operational
Checkout Operational
Control Panel Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 30, 2015

No incidents reported today.

May 29, 2015
Resolved - We fixed the issue. All the notifications that were not delivered are delivered now.

Again, we are very sorry for the troubles caused by this issue. Please accept our sincere apologizes.
May 29, 11:53 UTC
Update - We fixed the issue. All the orders are displayed in Ecwid control panels > Sales page. Admin and customer mail notifications are delivered as they should.

At this moment our engineers are doing our best to resend the notifications that were not delivered.

Again, we are very sorry for the troubles caused by this issue.
May 28, 15:47 UTC
Monitoring - We found the reason for this issue. Our engineers are working on the fix at this moment.
May 28, 15:30 UTC
Investigating - We are very sorry to inform you that admin and customer email notifications about recently placed orders are delivered with a delay. Also in some Ecwid stores recently placed orders are displayed with a delay in Ecwid control panel > Sales page. All the order data is safe and is not lost; the orders are registered in the database and will appear on the Sales page soon.

Our engineers are investigating the problem right now. Please, accept our sincere apologies for the troubles.
May 28, 15:12 UTC
May 27, 2015
Resolved - We have fully restored the service, all Ecwid storefront and control panels are up and running. All data (products, orders, store settings etc) is safe.

Please, accept our apologies for the downtime.
May 27, 07:53 UTC
Monitoring - Our engineers are still working on restoring the services. 10% of users may be experiencing slow loading of the storefront and control panel. We expect the services to be fully restored in 15 minutes.
May 27, 07:48 UTC
Investigating - Ecwid is having troubles with the servers: about 20% of the storefronts and control panels are not loading or may be loading slowly. Our engineers are already fixing the services.

All your data will be kept intact and safe. Please, accept our apologies for this downtime. We will be publishing updates here.
May 27, 07:39 UTC
May 26, 2015

No incidents reported.

May 25, 2015

No incidents reported.

May 24, 2015

No incidents reported.

May 23, 2015

No incidents reported.

May 22, 2015

No incidents reported.

May 21, 2015

No incidents reported.

May 20, 2015

No incidents reported.

May 19, 2015
Completed - The maintenance is over. All Ecwid services are up and running.
May 19, 11:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 11:01 UTC
Scheduled - We’re having a scheduled maintenance of one of our services on May 19, from 11:00 PM to 11:15 AM UTC

During this time the following services will be partially available:

- Searching for products

- Ecwid iPhone application

- Vend

- Ecwid APIv3

We expect the maintenance to be over on May 19 11:15 AM UTC. All your data and store settings will be kept intact and our engineers will do their best to perform it as smooth as possible. Please accept our apologies for any inconvenience.
May 19, 09:06 UTC
Completed - Техническое обслуживание завершено. Все магазины работают нормально.
May 19, 10:05 UTC
In progress - Идет техническое обслуживание.
May 19, 10:04 UTC
Scheduled - Сегодня 19 мая с 13:00 до 13:15 МСК (с 10:00 до 10:15 UTC) ожидается плановое техническое обслуживание приложения Ecwid для VKontakte.

В течение 15 минут магазины могут быть недоступны.
May 19, 09:24 UTC
May 18, 2015

No incidents reported.

May 17, 2015

No incidents reported.

May 16, 2015

No incidents reported.