All Systems Operational
Storefront Operational
Checkout Operational
Control Panel Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 1, 2015

No incidents reported today.

Jul 31, 2015

No incidents reported.

Jul 30, 2015
Resolved - We have restored the service, all Ecwid stores are now up and running. We continue investigating this incident to find out what led to such a problem.
Jul 30, 10:48 UTC
Monitoring - Ecwid is having troubles with one of the servers: about 5% of the storefronts and control panels are not loading or may be loading slowly. Our engineers are already fixing the services.

All your data will be kept intact and safe. Please, accept our apologies for this issue. We will be publishing updates here.
Jul 30, 10:34 UTC
Jul 29, 2015

No incidents reported.

Jul 28, 2015
Resolved - The problem is resolved. All Ecwid users who connected their accounts to eBay US or eBay Russia can upload new products from Ecwid to eBay.

All the store data are intact. Please, accept our apologies for all the inconveniences, caused by this incident.
Jul 28, 10:44 UTC
Monitoring - Our engineers have restored the service. Now all users who connected their accounts to eBay US or eBay Russia can upload new products from Ecwid to eBay.

We are currently monitoring Ecwid and eBay integration to make sure that everything is functioning properly.

Please, accept our sincere apologies for all the inconveniences, caused by this incident.
Jul 28, 10:11 UTC
Identified - We have identified the problem that interferes with product upload from Ecwid to eBay US and eBay Russia. Our engineers are currently implementing the fix that will restore the service.

Approximate time for completing the restoration is 15 minutes. We will post an update here.
Jul 28, 10:02 UTC
Update - We continue to work on restoring eBay US and eBay Russia services to Ecwid users. ETA 15 min.

Please, be sure that all your store data will be kept safe and intact. We are really sorry for the inconveniences, caused by this incident.
Jul 28, 09:45 UTC
Investigating - The status concerns the merchants who connected their Ecwid accounts with eBay US or eBay Russia services. At the moment the service is not functioning correctly, it's not possible to upload new products from Ecwid to eBay.

Our engineers are currently working on the issue. ETA is 10 minutes.

We will be posting updates here.

Please, accept our sincere apologies for all the inconveniences, caused by this incident. All your store data will be kept intact.
Jul 28, 09:31 UTC
Jul 27, 2015

No incidents reported.

Jul 26, 2015

No incidents reported.

Jul 25, 2015

No incidents reported.

Jul 24, 2015

No incidents reported.

Jul 23, 2015

No incidents reported.

Jul 22, 2015
Resolved - This issue has been resolved. All Ecwid storefronts and control panels are working as usual. All your data is intact. We are vert sorry for any inconvenience caused by this incident.
Jul 22, 09:57 UTC
Monitoring - We have applied a fix for this issue and our engineers are monitoring the situation at the moment.
Jul 22, 09:34 UTC
Update - Our engineers are still looking into available solutions for this issue. The approximate ETA is 1 (one) hour. We are terribly sorry for the inconvenience.
Jul 22, 09:18 UTC
Identified - We have found the source of the issue and our engineers are working on a solution at the moment.
Jul 22, 08:53 UTC
Update - Our engineers are still working on a fix for this issue. We are very sorry for any inconvenience caused by it.
Jul 22, 08:32 UTC
Investigating - Ecwid is having troubles with one of the servers: about 6% of the storefronts and control panels may be loading slowly. Our engineers are already fixing the services.

All your data will be kept intact and safe. Please, accept our apologies for these troubles. We will be publishing updates here.
Jul 22, 08:18 UTC
Jul 21, 2015

No incidents reported.

Jul 20, 2015

No incidents reported.

Jul 19, 2015

No incidents reported.

Jul 18, 2015

No incidents reported.