Canada Post services will be unavailable while performing a planned upgrade on Sunday, August 12 from 5 a.m. to 7 a.m. Eastern Time. We apologize for any inconvenience this may cause.
To see the latest status of the Canada post API availability, visit the following link:
We suggest using one of the following temporary workarounds to allow you customers get shipping rates and complete their orders:
— Consider disabling Canada Post method temporarily.
— If Canada Post is the only shipping method that you use in your Ecwid store, we suggest creating another shipping method in your store. For example, you may create a Flat Rate shipping method or a Custom Table shipping method to ensure your customers receive proper shipping rates. We have instructions on how to set up each alternative option in our Help Center:
Note: the update of the Canada Post does not affect your store data like orders, products, customers, etc. All your data is safe. The service interruption only affects carrier-calculated Canada Post shipping method.
Aug 12, 07:25 UTC