Ecwid Status

All Systems Operational

Storefront Operational

Checkout Operational

Control Panel Operational

API Operational

Help Center Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2017

No incidents reported today.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

Ecwid storefronts are not available to some users.

Resolved - Our engineers have fixed the issue — all Ecwid storefronts are now up and running and working as usual.

Your store data is safe and intact. We are very sorry for the temporary downtime.
Aug 11, 11:59 UTC

Identified - At the moment 19.21% of Ecwid storefronts are not available. Our development team has found the source of this issue and is in the process of restoring the service.

Estimated time of completing the restoration is 10 minutes.

Please accept our sincere apologies. All your store data will be kept intact and we will be posting updates here.
Aug 11, 11:41 UTC

Aug 10, 2017

Ecwid storefronts are not available to 11% of users

Resolved - All services are restored. Ecwid storefronts are up and running, Ecwid control panel is now accessible.  All data (products, orders, your store settings, etc) are intact. Your Ecwid stores continue functioning as usual.
Aug 10, 13:35 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 13:26 UTC

Investigating - At the moment 11% of Ecwid storefronts are not available. Our development team has found the source of this issue and is in the process of restoring the service.

Estimated time of completing the restoration is 15 minutes.

Please accept our sincere apologies. All your store data will be kept intact and we will be posting updates here.
Aug 10, 13:24 UTC

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

Ecwid storefronts are not available for 5% of users

Resolved - Our engineers fixed the issue — all Ecwid storefronts are now up and running and working as usual.

Your store data is safe and intact. We are very sorry for the temporary downtime.
Aug 7, 15:38 UTC

Update - Our engineers continue working on restoring the service, the restoration should be completed within the next 15 minutes. We will post updates here.
Aug 7, 15:15 UTC

Identified - Ecwid storefronts are not available for 5% of users

At the moment 5% of Ecwid storefronts are not available. Our development team has found the source of this issue and is in the process of restoring the service.

Estimated time of completing the restoration is 10 minutes. Please, forgive us for the difficulties.
Aug 7, 14:48 UTC

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

Aug 3, 2017

No incidents reported.

Aug 2, 2017

No incidents reported.