Ecwid Status

All Systems Operational

Storefront Operational

Checkout Operational

Admin Operational

API Operational

Third-party services Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 23, 2025

No incidents reported today.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

Possible delays in products, orders and subscriptions display

Resolved - We fixed the issue. Products on the storefront and orders in the admin panel are displayed without delay.
Jul 16, 14:42 UTC

Identified - We identified the root if the issue and are working on the fix.
Jul 16, 13:55 UTC

Investigating - This message concerns 14% Ecwid store owners.

We're experiencing an internal issue.
As a result some store owners may experience these types of delays:

1. Some products from your catalog may not be showing on your site
2. New orders may arrive in your Ecwid admin > My Sales > Orders section with a delay.
You are receiving email notifications about the new orders in your store with no interruption.
3. Some info from My sales > Subscriptions tab may appear to be missing.

We are urgently working on the fix for you.

All your data (products, orders, customer details, store settings, etc) is safe and intact. All the missing information will be showing up normally once we fix the issue.

We are very sorry for this downtime. We’ll be posting updates here, next update is in one hour.

If you notice that some of the products are missing on your site, please email our Support team at support@ecwid.com, or start live chat from your Ecwid admin > Top right corner > Get help > Open live chat ( Screenshot)
Jul 16, 13:02 UTC

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Ecwid status

All Systems Operational

Past Incidents