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Cannot Upload Images to Ecwid Products via Wix Editor
Incident
Report for Ecwid
Resolved
IMPORTANT: Incident only affects merchants, who created Ecwid accounts through Wix
Glad to report, that currently you can again upload gallery images or main images to products, if you are managing your Ecwid store via Wix Editor. The problem has been resolved.
Thank you for your patience.
Glad to report, that currently you can again upload gallery images or main images to products, if you are managing your Ecwid store via Wix Editor. The problem has been resolved.
Thank you for your patience.
Identified
IMPORTANT: Incident only affects merchants, who created Ecwid accounts through Wix
We are sorry to inform you, that currently you cannot upload gallery images or main images to products, if you are managing your Ecwid store via Wix Editor. The problem has been identified, and our engineers are working with Wix to resolve the issue.
None of your existing data (images, gallery images or anything else) is in danger — all your existing images are loading fine for your website visitors.
We also found a workaround for this problem: if you need to upload your images now, please, log in to your Control Panel directly at https://my.ecwid.com, and you will be able to flawlessly work with your catalog.
We will be posting updates here. Thank you for understanding.
We are sorry to inform you, that currently you cannot upload gallery images or main images to products, if you are managing your Ecwid store via Wix Editor. The problem has been identified, and our engineers are working with Wix to resolve the issue.
None of your existing data (images, gallery images or anything else) is in danger — all your existing images are loading fine for your website visitors.
We also found a workaround for this problem: if you need to upload your images now, please, log in to your Control Panel directly at https://my.ecwid.com, and you will be able to flawlessly work with your catalog.
We will be posting updates here. Thank you for understanding.
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