Ecwid status

We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com

Ecwid Help Center is unavailable
Incident Report for Ecwid
Resolved
Ecwid help center and contact form are available now, the services have been restored.

Feel free to contact us if you have any questions!

Please accept our apologies for this issue.
Posted Aug 16, 2015 - 12:24 UTC
Update
Desk.com has identified the source of this issue and are currently working on restoring the service.

Thank you for your continued patience.
Posted Aug 16, 2015 - 12:01 UTC
Identified
At the moment Ecwid Help Center and contact form provided by Desk.com are unavailable. The Desk.com team is looking into restoring the services.

Feel free to contact us and ask your questions on our forum and Facebook page while Desk is working on restoring the service.

All Ecwid storefronts are working as usual and your store data is intact. Please accept our sincere apologies.
Posted Aug 16, 2015 - 11:43 UTC