6% of Ecwid Stores are loading slowly

Incident Report for Ecwid

Resolved

We have restored the service, all Ecwid stores are now up and running. All data (products, orders, store settings etc) is safe.

We’re sorry for the inconvenience. Please, accept our apologies for the downtime.

Posted Nov 11, 2015 - 00:25 UTC

Identified

Our engineers have found the source of this issue and the estimated time of the fix is 10 minutes. We will post an update once this situation is resolved.

Posted Nov 11, 2015 - 00:12 UTC

Investigating

Ecwid is having troubles with one of the servers: about 6% of the storefronts and control panels may be loading slowly. Our engineers are already fixing the services.

All your data will be kept intact and safe. Please, accept our apologies for these troubles. We will be publishing updates here.

Posted Nov 11, 2015 - 00:06 UTC

Ecwid status