Ecwid status
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Some labels in Ecwid App Market display incorrectly.
Incident
Report for Ecwid
Resolved
This incident has been resolved.
Monitoring
According to our monitoring system, the issue with the labels in Ecwid App Market has been resolved. Now labels in Ecwid App Market display correctly.
Your store data is safe and intact and was not affected by the issue. We are very sorry for the trouble caused.
Your store data is safe and intact and was not affected by the issue. We are very sorry for the trouble caused.
Identified
At the moment, some labels in Ecwid App Market display incorrectly.
At the moment, as a possible temporary solution, please attempt to refresh the control panel page a few times to resolve this, as most customers have had luck doing so to correct the issue. Please, mind that you may need to attempt to clear your web browser's cache additionally for further resolution of the issue. Here's an article which describes how to do this in all major browsers:
— https://kb.iu.edu/d/ahic
We sincerely apologize for any trouble caused by this issue! All your store data will be kept intact and we will be posting updates here.
At the moment, as a possible temporary solution, please attempt to refresh the control panel page a few times to resolve this, as most customers have had luck doing so to correct the issue. Please, mind that you may need to attempt to clear your web browser's cache additionally for further resolution of the issue. Here's an article which describes how to do this in all major browsers:
— https://kb.iu.edu/d/ahic
We sincerely apologize for any trouble caused by this issue! All your store data will be kept intact and we will be posting updates here.
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